Terms of Service

Last updated: 20 April 2026

These Terms of Service apply to any paid products, services, or offerings provided through WovenAware.

By purchasing or engaging with any WovenAware offering, you agree to these terms.

About WovenAware

WovenAware is a Deaf-led platform created by Stephanie Todd, offering reflective and educational content grounded in lived experience.

All services and resources are designed to support awareness, understanding, and accessible practice.

WovenAware is not a therapy or support service.

What You Are Purchasing

When you purchase a WovenAware product or service, you are purchasing:

  • Access to a specific resource, session, or experience

  • Content designed for awareness, reflection, and learning

  • Material grounded in lived experience and system-level insight

 

Each offering will clearly describe what is included.

Payment

  • All payments must be made in full unless otherwise stated

  • Prices are listed clearly before purchase

  • Payment confirms your place or access to the product or service

 

WovenAware reserves the right to update pricing at any time.

Refunds and Cancellations

Digital products (e.g. toolkits)

Due to the nature of digital content. 

  • Refunds are not provided once access has been granted, unless required by law.

Live sessions / workshops

  • If you cancel with sufficient notice (e.g. 48 hours), a reschedule may be offered

  • Refunds are not guaranteed

  • If WovenAware needs to cancel or reschedule, an alternative date or refund will be offered

  • WovenAware is not responsible for missed sessions where a participant is unable to attend.

  • Sessions may not be recorded, reproduced, or shared without prior permission.

Nature of the Work (Important)

WovenAware provides:

  • Reflective and educational content

  • Awareness-based learning

  • Lived experience perspectives

WovenAware does not provide:

  • Therapy

  • Counselling

  • Personal advice

  • Crisis or emotional support

Engaging with this work may feel personal or reflective, but it is not a substitute for professional support.

Personal Responsibility

By engaging with WovenAware content, you agree:

  • To take responsibility for how you interpret and use the material

  • To seek professional support where needed

  • To engage at your own pace and with awareness of your own well-being

Intellectual Property

All content remains the property of WovenAware unless stated otherwise.

You may:

  • Use materials for your own personal learning

  • Share links to WovenAware content

You may not:

  • Copy, reproduce, or distribute materials without permission

  • Share paid resources publicly

  • Use content for commercial purposes without written consent

Respectful Engagement

WovenAware is a boundaried and respectful space.

Participants and clients are expected to:

  • Engage respectfully

  • Honour the nature of the work

  • Respect the boundaries of the space

WovenAware reserves the right to withdraw access where behaviour does not align with these values.

Access and Availability

WovenAware aims to provide consistent access to purchased content and services.

However:

  • Access may occasionally be interrupted

  • Content may evolve over time

Reasonable efforts will be made to maintain access and communication.

Limitation of Liability

To the extent permitted by law, WovenAware is not liable for:

  • Decisions made based on the content

  • Personal interpretations of the material

  • Any indirect or consequential impact

Engagement with WovenAware is at your own discretion.

Changes to These Terms

These Terms of Service may be updated over time.

The latest version will always be available on this page.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Contact

For any questions about these terms, please contact:

Email:hello@wovenaware.com