Terms of Service

Last updated: July 2026

These Terms of Service apply to any paid products, services, or offerings provided through WovenAware.

By purchasing or engaging with a WovenAware offering, you agree to these terms.

These terms explain what you can expect when purchasing or engaging with a WovenAware offering.

What Your Purchase Includes

When purchasing a WovenAware product or service, you are purchasing access to the specific resource, session, or experience described at the point of sale.

Offerings may include:

  • Reflective and awareness-based content

  • Learning shaped by lived experience

  • Exploration of systems, access, and recurring patterns

Each offering will clearly explain what is included.

Payment

Payment confirms access to the selected product, session, or service.

Prices are shared clearly before purchase unless otherwise stated.

WovenAware reserves the right to update pricing over time.

Any pricing changes will apply to future purchases and will not alter an existing confirmed purchase.

Refunds and Cancellations

Digital Products

Because digital content may be accessed immediately, refunds are generally not available once access has been provided, unless required by law.

Live Sessions or Workshops

  • If you cancel with sufficient notice, such as 48 hours, a different date may be offered.

  • Refunds are not guaranteed.

  • If WovenAware cancels or reschedules, an alternative date or refund will be offered.

  • Sessions may not be recorded, reproduced, or shared without permission.

Nature of the Work

WovenAware offers reflective and educational content shaped by Deaf lived experience.

This may include:

  • Awareness-based learning

  • Lived-experience perspectives

  • Reflection on communication, access, identity, and systems

WovenAware does not provide:

  • Therapy or counselling

  • Personal or professional advice

  • Crisis or ongoing emotional support

The work may feel personal or reflective, but it is not a substitute for professional support.

Personal Responsibility

When engaging with WovenAware content or services, you are encouraged to:

  • Move at a pace that feels manageable

  • Decide how you interpret and use the material

  • Pause or seek professional support where needed

  • Consider your own well-being

Intellectual Property

You may:

  • Use materials for personal learning

  • Share links to WovenAware content

You must not:

  • Copy, reproduce, or distribute materials without permission

  • Share paid resources publicly

  • Use content commercially without written consent

Respectful Engagement

Participants and clients are expected to:

  • Communicate respectfully

  • Respect the purpose and nature of the work

  • Honour the boundaries of the space

WovenAware may end or withdraw access where behaviour is harmful, abusive, or persistently disrespectful.

Access and Availability

WovenAware aims to provide consistent access to purchased content and services.

However:

  • Website or platform access may occasionally be interrupted

  • Content and services may develop over time

Reasonable efforts will be made to maintain access and communicate meaningful changes.

For live sessions or services, communication access arrangements should be agreed before the work begins.

Limitation of Liability

To the extent permitted by law, WovenAware is not responsible for loss or damage resulting from:

  • Decisions made based on the content

  • Personal interpretations of the material

  • Indirect or consequential effects

Engagement with WovenAware remains at your own discretion.

Changes to These Terms

These Terms of Service may be updated from time to time.

The latest version and updated date will remain available on this page.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Contact

For questions about these Terms of Service:

Email: hello@wovenaware.com